Privacy Policy

1. Introduction

At Riza ("we," "our," or "us"), we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our mobile application, or use our services (collectively, the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information. By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is information that identifies you as an individual. We collect the following types of personal information:

• Contact information, such as your name, email address, and phone number
• Account credentials, such as your username and password
• Reservation details, such as the date, time, party size, and restaurant name
• Payment information, such as credit card details (note: we do not store your full credit card information; this is processed by our secure payment processors)
• Preference information, such as your dining preferences and dietary restrictions

2.2 Usage Information

We also collect information about your use of our Services, including:

• Log information, such as your IP address, browser type, operating system, referring website, pages visited, and the date and time of each visit
• Device information, such as device identifiers, device type, and mobile network information
• Location information, if you grant us permission to access your device's location
• Usage patterns, such as the features you use and the time spent on our Services

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you provide it to us, such as when you register for an account, make a reservation, or contact us
• Automatically when you use our Services, through cookies and other tracking technologies
• From third parties, such as restaurant partners and service providers

3.1 Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and store certain types of information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies for various purposes, including to:

• Remember your preferences and settings
• Understand how you use our Services
• Improve our Services
• Personalize your experience
• Authenticate users and prevent fraudulent activity

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

4. How We Use Your Information

We use the information we collect about you or that you provide to us for the following purposes:

• To provide, maintain, and improve our Services
• To process and manage your reservations
• To communicate with you about your account, reservations, and other service-related matters
• To personalize your experience and deliver content and product and service offerings relevant to your interests
• To respond to your inquiries and provide customer support
• To send you promotional communications, such as emails about new features, special offers, or other information that may be of interest to you
• To monitor and analyze trends, usage, and activities in connection with our Services
• To detect, prevent, and address technical issues, fraud, and other illegal activity
• To enforce our Terms of Service and other legal rights

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To our restaurant partners to facilitate your reservations
• To our service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our Terms of Service and other agreements
• To protect the rights, property, or safety of Riza, our users, or others
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

We may also disclose aggregated or de-identified information that cannot be used to identify you, without restriction.

6. Your Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

6.1 Account Information

You can review and change your personal information by logging into your account and visiting your account profile page.

6.2 Communications from Us

If you do not wish to receive promotional emails from us, you can opt out by clicking the "unsubscribe" link in any promotional email we send you or by contacting us using the information provided below. Please note that even if you opt out of receiving promotional emails, we may still send you service-related communications.

6.3 Location Information

You can choose whether or not to allow our mobile application to collect and use real-time information about your device's location through your device's settings. If you block the use of location information, some parts of our Services may be inaccessible or not function properly.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet and mobile networks is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or mobile application. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website or mobile application and this Privacy Policy to check for any changes.

9. Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

10. California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our California Privacy Notice.

11. International Users

Our Services are hosted in the United States and are intended for users located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].